Setting Themselves Apart with Quality Over Quantity

Setting Themselves Apart with Quality Over Quantity

Setting Themselves Apart with Quality Over Quantity

by Steve Gamel

Chris Bowen leaned back in his office chair and grinned. No one had to tell him twice that his pool company, Bowen Pools, was not only surrounded by competition but that there were some pretty big names sprinkled in there.

“Yeah – there’s a big pool company on every corner,” he said with a laugh. “But we’re beating them where it counts.”

How could Chris be so confident? Pools are being built or serviced every day in Denton County by volume companies that have been around for 20 years or more. Some are on billboards, television, and their names are easy to spot, especially in an area like Lake Cities where families are settling into new homes and crave a pool of their own.

So in terms of competition, Bowen Pools, which has been around for just more than two years, has plenty of it. And yet, they continue to stand out thanks to the one thing Chris says customers want the most – quality over quantity.

“We are doing things differently, and I know we have an edge on them,” Chris said. “Our goal is quality. The way we see it, we want to be the pool company you build with, service with, and in 10 years remodel with.”

With that type of attitude, it’s no surprise residents of Corinth, Hickory Creek, Shady Shores, and Lake Dallas are picking Bowen Pools for all their pool needs. Located just a stone’s throw away in Flower Mound, Bowen Pools dedicates two days a week to its Lake Cities clients and would gladly add to that as the area grows. If there’s a problem on a construction job or a project requires extra attention, Chris and his team will make you feel like their only customer.

The best part is they are family owned and operated. When Chris isn’t working, he’s spending time with wife, Kourtney, who is a first-grade teacher. The couple lives in Flower Mound and is expecting their first child, a baby girl, in August.

This should all be music to the ears of any homeowner. We all want to know, like, and trust who we are working with. Bowen Pools is not only a one-stop shop for all your pool needs, whether it’s weekly service repairs, remodels, or new construction, but they also handle spas, covered patios, outdoor kitchens, fireplaces, and landscaping. They provide in-depth design approaches, which is pivotal to ensuring your next outdoor oasis is the envy of the neighborhood.

“I’m the owner, but I’m also the project manager for new construction. So I’m at every job. If I’m not there, it is not difficult to get me out there to take a look,” Chris said. “We are following codes stringently, offering different packages for custom pools, putting returns in the floors of pools, and we spend a lot of money on education. There isn’t a project too big for us.”

Chris has wanted to be in the pool business as far back as he can remember and was even a lifeguard for four years in his younger days. When Lake Cities Living caught up with him, he was quick to share a story about how he got his first big break when the owner of the pool company that was remodeling his parents’ pool hired him as a service technician.

Chris worked there for five years cleaning pools, all while continuing to dream big of one day owning his own company. Unfortunately, that journey took a slight detour when Chris was injured on the job and couldn’t work.

“I took some time off and sold health insurance for a year and a half. I wasn’t making a lot of money, so I turned to my wife one day and said, ‘I think I’m going to quit my job and go back to cleaning pools. I always wanted to start my own company, so now is as good a time as any.’ She was nervous at first, but I started with one pool in The Colony and now have 140 pools. At first I was working out of her Honda CRV. It took a little bit to finally buy a truck.”

Chris added, “Business is great, though. Every month we are busier than ever. We’ve always managed to keep growing.”

And that may finally have the big-name pool companies nervously looking over their shoulder.

214.770.7227 | | 3341 Long Prairie Rd., Ste. 3341 Flower Mound, TX 75022

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